There are two ways to do this 


First method : Login to control panel console. using one of the below method

  1. Visit http://www.frekart.com and use the "Login" link on the menu 
  2. You can also access the admin by visiting http://www.myorderbox.io/
  3. Install Google Chrome Extension or bookmark by visiting https://chrome.google.com/webstore/search/frekart


Follow the image to raise a ticket.




Or 


Second method :  Visit: http://support.frekart.com or http://frekart.freshdesk.com/

And log in to raise a ticket.



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